OQC Inspection

Products will be inspected according to the Product Inspection Guide before loading to the container by our OQC inspectors. The inspection report will be emailed along with the shipping documents.

Warranty Policy

1

Free replacement parts

Replacement parts will be shipped with the next order shipment or separate ocean freight within two months with freight paid
2

Free replacement par products

Replacement products will be shipped with the next order shipment or separate ocean freight within two months with the freight paid
3

Return the bad shipment

Make up shipment within two months with ocean freight paid. The bad shipment means more than 5% failed to meet product quality standard.

A) Wood Rocker and Wood Swing:
A type B type
Free replacement part 12 months 6 months
Free replacement rocker 6 months 3 months
Return the bad shipment 3 months 1 months
B) Porch Furniture:
A type B type
Free replacement part 12 months 6 months
Free replacement rocker 6 months 3 months
Return the bad shipment 3 months 1 months
C) Charcoal Grill:
A type B type
Free replacement part 12 months 6 months
Free replacement rocker 6 months 3 months
Return the bad shipment 3 months 1 months

Product Inspection Report